Dear PUKY customer,
If you would like to return goods ordered from our online shop, please proceed as follows (ATTENTION: does not apply to resellers!!!):
1. Please fill out the delivery/return note completely and place it in the package.
2. Please send the goods in the original packaging to the following address.
PUKY GmbH & Co.KG
3. If the order has already been paid (by credit card, prepayment, direct debit), the money will be refunded as soon as possible.
Please note that the items may not be used. Please make sure that you do not remove any labels or soil the items. The items must not show any signs of use, otherwise we may claim a reduction in value. Please do not return the product to us postage paid.