Delivery times before Christmas

Delivery times before Christmas

Dear PUKY Customers,

We hope you are already looking forward to the festive Christmas season and diligently choosing gifts for your loved ones. Today, we would like to share an important announcement regarding your orders to ensure that your Christmas presents arrive on time.

This year, at PUKY, we have experienced an exceptionally high demand for our products, and together with our shipping partner, DHL, we are handling a significant volume of packages. This increased workload has led to some delays in delivery.

To ensure that your orders arrive in time for Christmas, we strongly recommend placing your Christmas gift orders in a timely manner.

Our recommendation: Please place your orders no later than December 17, 2023.

All orders received by us by this date will be handed over to our shipping service provider in a timely manner.

We understand how important it is for your gifts to arrive on time to share in the festive joy. Therefore, we are doing our utmost to process and ship your orders as quickly as possible. However, we ask for your understanding of the current circumstances, which are due to the exceptional order volume and high package traffic.

At PUKY, your satisfaction is our top priority, and we are working hard to ensure you receive your orders promptly. We would like to express our gratitude for your trust and loyalty and wish you a wonderful and contemplative Christmas season.

If you have any questions or concerns or need assistance with your order, please do not hesitate to contact our customer service. We are here to assist you.

Warm regards and a joyful pre-Christmas season from the entire team at PUKY.