Advisor

FAQ – Frequently Asked Questions

What is the delivery time?
SHIPPING INFORMATION
 
Delivery time Vehicles / Accessoires Spare parts

Germany

5-7 Working days*

up to 6 Weeks

Austria

6-8 Working days*

up to 6 Weeks

France

7-14 Working days*

up to 6 Weeks

Belgium / Netherlands / Luxembourg

6-10 Working days*

up to 6 Weeks

Italy

7-14 Working days*

up to 6 Weeks

Sweden

8-12 Working days*

up to 6 Weeks

*Exception: Individual products require approx. 2 weeks

What are the shipping costs?
The shipping costs can be found in the table below.
Shipping country Shopping cart value Shipping costs Bicycles up to 18" / from 20"

Germany

up to 40,00€
from 40,00€

4,99€
0,00€

9,99€ / 19,99€

Austria

up to 50,00€
from 50,00€

6,99€
0,00€

19,99€ / 29,99€

France

 

6,99€

19,99€ / 29,99€

Belgium / Netherlands / Luxembourg

up to 50,00€
from 50,00€

6,99€
0,00€

19,99€ / 29,99€

Italy

 

6,99€

19,99€ / 29,99€

Sweden

up to 250,00€
from 250,00€

14,99€
89,99€

 
The rear tyres of my PUKYLINO, WUTSCH or FITSCH are very stiff. What should I do?

We would recommend that you tighten the screw on the seat attachment. This compresses the frame a little and the rear wheels can roll more freely.