Advisor
FAQ – Frequently Asked Questions
What is the delivery time?
SHIPPING INFORMATION
Delivery time | Vehicles / Accessoires | Spare parts |
Germany |
5-7 Working days* |
up to 6 Weeks |
Austria |
6-8 Working days* |
up to 6 Weeks |
France |
7-14 Working days* |
up to 6 Weeks |
Belgium / Netherlands / Luxembourg |
6-10 Working days* |
up to 6 Weeks |
Italy |
7-14 Working days* |
up to 6 Weeks |
Sweden |
8-12 Working days* |
up to 6 Weeks |
*Exception: Individual products require approx. 2 weeks
What are the shipping costs?
The shipping costs can be found in the table below.
Shipping country | Shopping cart value | Shipping costs | Bicycles up to 18" / from 20" |
Germany |
up to 40,00€ |
4,99€ |
9,99€ / 19,99€ |
Austria |
up to 50,00€ |
6,99€ |
19,99€ / 29,99€ |
France |
|
6,99€ |
19,99€ / 29,99€ |
Belgium / Netherlands / Luxembourg |
up to 50,00€ |
6,99€ |
19,99€ / 29,99€ |
Italy |
6,99€ |
19,99€ / 29,99€ | |
Sweden |
up to 250,00€ |
14,99€ |
The rear tyres of my PUKYLINO, WUTSCH or FITSCH are very stiff. What should I do?
We would recommend that you tighten the screw on the seat attachment. This compresses the frame a little and the rear wheels can roll more freely.